Deceased Vodacom
I contacted Vodacom to let them know my dad passed away and needed to change ownership. I emailed all the documents asked for.
They barred the phone and still nothing sorted. I called to find out they still do not have the documents.
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Replies (2)
Vodacom's replyOfficial
24 Mar 2021, 06:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Mar 2021, 06:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Mar 2021, 16:23Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply25 Mar 2021, 16:23
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have advised accordingly. Regards Consumer Website Team
Best regards,