KH
Kapil H
1 reviews | Active since Jul 2011
14 Jul 2021, 09:07
Deceased Estate - Migrate to prepaid
Dear Vodacom
I need to enquire when my late dad's mobile number will be migrated to prepaid. My attorney's have settled the contract in full and sent the proof to ***, *** on the 30/06/2021. We have received no correspondence to date. I need to know when this matter will be resolved as we need to move forward with the legal process.
Kind regards
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Vodacom's replyOfficial
14 Jul 2021, 10:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2021, 10:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team