CJ
Colyn J

1 reviews | Active since Oct 2017

10 Sept 2024, 11:51

DEBT REVIEW CLIENTS

I am so upset that I am being treated as a low class citizen, for the past 3 years I paid both my cell and my tablet , never skipping a payment but bec I am under debt review I get deals with low budget phones and premiums much more that what i am currently paying that is not a problem to let me pay double my current subscription but I am not entitled to a decent phone, we under debt review must take all the **** they have left as we are low class citizens according to Vodacom...so they sell us the ones no one wants. how ridiculous is that!!!!

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Replies (1)
Vodacom
Vodacom's reply10 Sept 2024, 14:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team