NM
Ncazelo M
1 reviews | Active since Nov 2025
25 Nov 2025, 16:04
“Debt Listing After Case Closed
I have sent numerous communications clearly stating that the case about my account was resolved, yet despite my repeated efforts, I have now been listed by debt collectors. This is unacceptable, and I demand immediate action to correct this situation and remove my name from any debt collection records without delay.
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Replies (2)
Vodacom's replyOfficial
26 Nov 2025, 07:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Nov 2025, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Dec 2025, 19:29Hi ...,
We’ve attempted to contact you on several occasions, but unfortunately haven’t been able to reach you.
As a result, we’ll be closing your query from our side for now.
Should you require any further assistance, please feel free to reach out — we’ll be happy to help.
You’re also welcome to reply to the email we've sent you.
Kind regards,
Vodacom Consumer Website Team
We’ve attempted to contact you on several occasions, but unfortunately haven’t been able to reach you.
As a result, we’ll be closing your query from our side for now.
Should you require any further assistance, please feel free to reach out — we’ll be happy to help.
You’re also welcome to reply to the email we've sent you.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Dec 2025, 19:29
Official
Hi ...,
We’ve attempted to contact you on several occasions, but unfortunately haven’t been able to reach you.
As a result, we’ll be closing your query from our side for now.
Should you require any further assistance, please feel free to reach out — we’ll be happy to help.
You’re also welcome to reply to the email we've sent you.
Kind regards,
Vodacom Consumer Website Team
We’ve attempted to contact you on several occasions, but unfortunately haven’t been able to reach you.
As a result, we’ll be closing your query from our side for now.
Should you require any further assistance, please feel free to reach out — we’ll be happy to help.
You’re also welcome to reply to the email we've sent you.
Kind regards,
Vodacom Consumer Website Team
Best regards,