Debt Creators - Money Takers!!!!

I've been with Vodacom all my life, never had any issues up until this year. EVERY time i phone in to confirm the amount due for payment at the end of the month, i get told one thing, a debit order of another amount gets sent through, and it gets returned unpaid, because there is only the exact amount of money in the account to pay the amount the consultant informed me of. (The first instance i was told i only need to pay R 881.22 at the end of the month, but the debit order was sent through for R 1 469.00. Second instance, i was told to only pay R 1 469.00, but a debit order was sent through for almost R 1 600.00) This has happened twice now, and each time Vodacom expects me to pay the penalty fee of R 100.88. This is now becoming ridiculous, and i have to honestly say, this bull**** wont stop. I can not afford the debt Vodacom is putting me in.

I am disappointed to say that I will be moving away from Vodacom, and I will make it public of my absolute nonsense struggles i am having with them. Unnecessary!