jC
jamie C

1 reviews | Active since Jul 2011

20 Nov 2023, 10:51

******* debits

My number is ***

Vodacom have been *******ly billing me. Now they refuse to return my money.

Someone please help.

0
Replies (7)
Vodacom
Vodacom's reply20 Nov 2023, 11:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
jC
jamie C's update20 Nov 2023, 13:53
Reviewer Update
You have said that many times but not one person has called me.
jC
jamie C's update20 Nov 2023, 15:43
Reviewer Update
This is not true.
jC
jamie C's update20 Nov 2023, 15:55
Reviewer Update
Not one person called me about this. I am emailing you each day but you promised my refund 2 weeks ago , then again last week but still nothing.
This is my money and I am getting tired of this.

I have reached out to the ombudsman for a resolution seeing as can't give me one.
jC
jamie C's update20 Nov 2023, 16:08
Reviewer Update
Is anyone going to respond to me ?
jC
jamie C's update20 Nov 2023, 16:09
Reviewer Update
This is ridiculous now.
jC
jamie C's update20 Nov 2023, 16:13
Reviewer Update
Do you get paid for speaking lies ?