XJ
X J
1 reviews | Active since Nov 2022
15 Feb 2023, 05:49
Debiting their own amount.
Hello Peter I'm angry of VODACOM I took a contract with them last year July it was 2 y5 phones of 200 rand per months. But since last year they debit 225.January this year 258.00 and today its 268 by the contract that I signed with them I signed for 199 I'm angry and I regret taking those 2 phones with them. Regard X
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Replies (2)
Vodacom's replyOfficial
15 Feb 2023, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Feb 2023, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Feb 2023, 13:02Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply17 Feb 2023, 13:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,