1 reviews | Active since Mar 2018
Debiting my Bank account even though I am on pay as you go!
I have cancelled my contract and have moved to pay as you go as I am currently overseas for a few months. I asked the assistant to please make sure that my account would not be debited as I am overseas and cannot phone your lines. Low and behold there the money comes off. I want this reversed immediately and assurances from you that you will not debit my account **********ly again.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team