Debiting my account without consent

Item: Vodacom
Rating: 1
Author: Raeesa R

Hi.

Actually really annoyed, vodacom has been debiting my account for an amount of R1999.00 I do not have anything to do with vodacom. I did and I settled the account. Why are yall debiting me? My account is standard bank ***. Please, stop this debit. I don't owe yall anything.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Nov 2024, 08:23

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Nov 2024, 08:23

Official