wW
warrick W
1 reviews | Active since Aug 2011
01 Sept 2022, 20:03
Debiting my account for nothing
Still no one has called me. I called and logged numerous tickets ! I requested to cancel my fibre to the home. I am being debited and I don’t have internet? *** Vodacom!! All I get is the automated response from them. No customer service whatsoever! Don’t waste your time or money going with this fibre it’s useless!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
02 Sept 2022, 08:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2022, 08:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team