Debiting for my cancelled contract

Item: Vodacom
Rating: 1

Vodacom have done it again. I cancelled my contract for my number and they are still debiting me for my number. They are a disgrace and have no clue what their shops offer and what they offer. The back office is non-functional.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

21 Nov 2024, 08:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply21 Nov 2024, 08:03

Official

's updateReviewer Update

21 Nov 2024, 11:02

Hi Fergi please contact me again *** I can't seem to make payment.

's update21 Nov 2024, 11:02

Reviewer Update

Hi Fergi please contact me again *** I can't seem to make payment.

's updateReviewer Update

05 Dec 2024, 11:33

I keep on trying to contact you and I can, please call me or give me contact details. THIS IS NOT RESOLVED

's update05 Dec 2024, 11:33

Reviewer Update

I keep on trying to contact you and I can, please call me or give me contact details. THIS IS NOT RESOLVED