MvdW
Munro van der Westhuizen
1 reviews | Active since Aug 2009
31 Dec 2015, 21:30
Debiting Account Twice!
Vodacom just debited my account twice due to a system fault on their side. Now I have to wait 2 days before this will be rectified. Now my other debit orders will fail due to no funds. Who will refund all these costs to me?? highly unacceptable, I expect this to be sorted immediately!!
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Vodacom's replyOfficial
01 Jan 2016, 09:58Hello CharlieM,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply01 Jan 2016, 09:58
Official
Hello CharlieM,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
Best regards,