Debited on the wrong day

I called Vodacom yesterday morning and was advised by one of your consultants that I would be debited on MONDAY as my Debit Date is the LAST DAY of the month. Today u decided to debit me leaving my bank account in arears as I also specifically told your consultant that there will she NO MONEY in that account before the Last Day Of the month. I called today again and your RUDE consultant who called herself Margarette Harris Reference Number: ***, which I suspect is a LIE judging by how rude she was to me. According to her the money was debitted yesterday which it should not have been in the first place. I don’t want my account suspended over this. give me the correct bank account I should deposit the money to so that I can pay my account in full.