AC
Angela C

1 reviews | Active since Feb 2010

16 Dec 2015, 10:04

Debited on the 16th of the month

With NO notification whatsoever, Vodacom debited my account today 16/12/2015, as opposed to the usual date. <br> I find this totally unacceptable and due to this, it has now taken my current account over my overdraft limit resulting in further bank charges. I have been a vodacom customer for 12 years, and have never missed a single payment in all this time. To debit accounts early without notification is not on!

0
Replies (1)
Vodacom
Vodacom's reply17 Dec 2015, 07:25
Official
Hello angelac,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team