1 reviews | Active since Sept 2012

10 Dec 2015, 19:08

Debited incorrectly for months

Vodacom have over billed me for a couple months now <br> <br> Half way through the year there was a price increase of which notification was sent out <br> <br> But since then I believe another increase has been issued I didn't pick it up as I had not received any notification to another increase this is the only reasoning I can justify my current debit <br> <br> How can vodacom have to increases in lest than half a year <br> <br> I mailed vodacom my query and recieved no response <br> <br> I will close my account and go elsewhere if I am not reimbursed

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Replies (1)
Vodacom
Vodacom's reply10 Dec 2015, 19:27
Official
Hello tyler mcdonald,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,