Debited incorrectly for months
Vodacom have over billed me for a couple months now <br> <br> Half way through the year there was a price increase of which notification was sent out <br> <br> But since then I believe another increase has been issued I didn't pick it up as I had not received any notification to another increase this is the only reasoning I can justify my current debit <br> <br> How can vodacom have to increases in lest than half a year <br> <br> I mailed vodacom my query and recieved no response <br> <br> I will close my account and go elsewhere if I am not reimbursed
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Replies (1)Vodacom's replyOfficial
10 Dec 2015, 19:27Hello tyler mcdonald,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply10 Dec 2015, 19:27
Official
Hello tyler mcdonald,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
