EP
Erwin P
1 reviews | Active since Jan 2017
02 Dec 2025, 09:06
Debited extra
Terrible experience
I have been debited more than my owing amount No one can assist me they push you from one department to the next Call me urgently
Helpful (0)
Replies (7)0
Replies (7)
Vodacom's replyOfficial
02 Dec 2025, 14:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Dec 2025, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
EP
Erwin P's updateReviewer Update
03 Dec 2025, 10:1424 hours has passed and still i await a call from vodacom
EP
Erwin P's update03 Dec 2025, 10:14
Reviewer Update
24 hours has passed and still i await a call from vodacom
EP
Erwin P's updateReviewer Update
03 Dec 2025, 10:14Urgently call me on *** or ***
EP
Erwin P's update03 Dec 2025, 10:14
Reviewer Update
Urgently call me on *** or ***
Vodacom's replyOfficial
03 Dec 2025, 14:29Dear Erwin Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this afternoon you have confirmed that you have been assisted by Buzwe.
RegardsVodacom Consumer Website Team
RegardsVodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2025, 14:29
Official
Dear Erwin Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this afternoon you have confirmed that you have been assisted by Buzwe.
RegardsVodacom Consumer Website Team
RegardsVodacom Consumer Website Team
Best regards,
EP
Erwin P's updateReviewer Update
03 Dec 2025, 22:03Hello, can Buzwe urgently contact me, he stated that i would see my credit of R300+ on the vodapay app after 4 hours. Still nothing reflects
Has the credit been passed to me??
Has the credit been passed to me??
EP
Erwin P's update03 Dec 2025, 22:03
Reviewer Update
Hello, can Buzwe urgently contact me, he stated that i would see my credit of R300+ on the vodapay app after 4 hours. Still nothing reflects
Has the credit been passed to me??
Has the credit been passed to me??
EP
Erwin P's updateReviewer Update
04 Dec 2025, 10:36This complaint is still not yet resolved!!
I sent you guys an email and a private reply and still is hasnt been resolved
Can the consultant from the social media department named Buzwe call me again and close this off
I sent you guys an email and a private reply and still is hasnt been resolved
Can the consultant from the social media department named Buzwe call me again and close this off
EP
Erwin P's update04 Dec 2025, 10:36
Reviewer Update
This complaint is still not yet resolved!!
I sent you guys an email and a private reply and still is hasnt been resolved
Can the consultant from the social media department named Buzwe call me again and close this off
I sent you guys an email and a private reply and still is hasnt been resolved
Can the consultant from the social media department named Buzwe call me again and close this off
EP
Erwin P's updateReviewer Update
04 Dec 2025, 15:53I still await any sort of feedback
Had you owed money to vodacom they would find the time to call you.
Vodacoms mess up, you pay more and you have to find the funds to call email and logg complaints only for them to ignore you.
Had you owed money to vodacom they would find the time to call you.
Vodacoms mess up, you pay more and you have to find the funds to call email and logg complaints only for them to ignore you.
EP
Erwin P's update04 Dec 2025, 15:53
Reviewer Update
I still await any sort of feedback
Had you owed money to vodacom they would find the time to call you.
Vodacoms mess up, you pay more and you have to find the funds to call email and logg complaints only for them to ignore you.
Had you owed money to vodacom they would find the time to call you.
Vodacoms mess up, you pay more and you have to find the funds to call email and logg complaints only for them to ignore you.