1 reviews | Active since Jun 2013
Debited a ridiculous amount two months in a row!!!
<p>Hi there</p> <p> </p> <p>Vodacome has debited me over R 9000 over a 2 month period stating that I was roaming. I was overseas once month and there is NO way my account was that high. Following that it states I was roaming last month when I was month and as a result my account is more than double the regular amount.</p> <p> </p> <p>I am very angry regarding this and would like someone to get in touch with me urgently. My contract is up for renewal in July and I actually might just move providers because this is very uncalled for.</p> <p> </p> <p>Thanks</p> <p> </p> <p>Dani</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
And still nothing... really disappointed
And still nothing... really disappointed
