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Olivia R
1 reviews | Active since Aug 2009
29 Feb 2016, 22:19
debited
my contract ended end of feb 2016 and I sent a letter requesting to go to prepaid end of January 2016, but I got debited R209.50 today. why is this??? did I not pay for this last month in the beginning of feb 2016?
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Vodacom's replyOfficial
01 Mar 2016, 07:48Hello olivia123,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Mar 2016, 07:48
Official
Hello olivia123,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,