RR
Rakesh R

1 reviews | Active since May 2016

13 Sept 2016, 15:24

debit the wrong account again its okay ill pay R100 everytime

<p>Vodacom , after confirming they have my new bank details keep debiting my old account.</p> <p>i call each time and they say yes we have new details but they debit my old account.</p> <p>what should i do i logged 2 calls and Nqobie says it will take up to 60 days for them to fix</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply14 Sept 2016, 07:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team