Debit *****s....
<p>I recently took out an upgrade at Vodacom (or rather was forced to due to water damage on my previous cell). </p> <p>The guy at Vodacom explained that only for 1 more month (january 2017) would i be debited double (previous and new contract). But as it turns out it happened AGAIN in Feb. So yes i called the helpline to hear from a very cheeky woman that it has always been that you have to pay for the device an extra two months... needless to say after getting highly aggravated by this woman (because never before in ANY of my upgrades was it needed to pay for a damn device two months into your new contract!!!!!!) I accepted that it would end in Feb.</p> <p>But NOW you debiting *****s.... AGAIN i have a bladdy double deduction happaning.... i get the feeling i have to contact Legal Wise and sue this damn company before they deduct the required R400 on the 15th and not over R700!!!!! </p> <p> </p> <p>I am so close to doing it!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
