MB
Mpho B

1 reviews | Active since Apr 2013

06 Oct 2016, 12:00

Debit R300.00 extra and Call Centre cant even explain why? #Pay Back my money Vodacom

<p>Hi Hello Peter, i have 4 Contracts with Vodacom and the debit amount is always about R400.00 and now they debited R777.00 . Now i phoned the Call centre they cant even understand why and no one is calling me back about the refund??</p> <p> Its already the 6th now and there is call from Vodacom about the Refund as the break down of all lines still doesnt reach that amount.</p> <p>Please Vodacom pay back my money and explain what happened as i only Upgraded last month with Voda Tab which is R69.00 ????? </p>

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Replies (1)
Vodacom
Vodacom's reply06 Oct 2016, 12:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team