******* debit orders
How do I get vodacom to stop *******ly debiting my account, I have no services with you, haven't had anything with you for over 10 years. Its impossible to speak to someone on a phone about this.
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Replies (2)
Vodacom's replyOfficial
02 Aug 2024, 08:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Aug 2024, 08:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
05 Aug 2024, 15:19You are currently debiting me although I’m not even a customer of yours. One of your reps confirmed that someone in Meyerton (I’ve never even been there) took a package. Now you expect me to fill in your stupid affidavit forms, have it signed by a commissioner of oaths and jump through a million hoops so I prove to you that I didn’t take a package. How about you prove to me that I did?!
Nonetheless, I’ve sent you your so-called procedural documents. Upon asking when and through which medium I’d receive feedback, the answer is simply that you cannot say, its with your ***** department.
I wonder if my time would be better spent creating a dedicated Vodacom complaints site to showcase your ineptitude that trying to go back and forth with you.
Nonetheless, I’ve sent you your so-called procedural documents. Upon asking when and through which medium I’d receive feedback, the answer is simply that you cannot say, its with your ***** department.
I wonder if my time would be better spent creating a dedicated Vodacom complaints site to showcase your ineptitude that trying to go back and forth with you.
's update05 Aug 2024, 15:19
Reviewer Update
You are currently debiting me although I’m not even a customer of yours. One of your reps confirmed that someone in Meyerton (I’ve never even been there) took a package. Now you expect me to fill in your stupid affidavit forms, have it signed by a commissioner of oaths and jump through a million hoops so I prove to you that I didn’t take a package. How about you prove to me that I did?!
Nonetheless, I’ve sent you your so-called procedural documents. Upon asking when and through which medium I’d receive feedback, the answer is simply that you cannot say, its with your ***** department.
I wonder if my time would be better spent creating a dedicated Vodacom complaints site to showcase your ineptitude that trying to go back and forth with you.
Nonetheless, I’ve sent you your so-called procedural documents. Upon asking when and through which medium I’d receive feedback, the answer is simply that you cannot say, its with your ***** department.
I wonder if my time would be better spent creating a dedicated Vodacom complaints site to showcase your ineptitude that trying to go back and forth with you.