TV
Tinus V
1 reviews | Active since May 2023
03 May 2023, 11:26
DEBIT ORDERS
I pay my account with EFT since 2020, R159 per month. Suddenly since 28 Feb 2023 they deduct a debit order, R159 per month from my bank account. My account show my monthkly EFT payments but not their debit order. I sent emails on 11, 23 and 29 April to *** but I only get the standard reply. They did not reply to my problem. Where is the money they deduct from my bank account going.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
03 May 2023, 11:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2023, 11:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team