Debit Order Woes
<p>I changed banks in July and what I thought would be an easy process, changing my debit order details for my three private data accounts, has been a seemingly impossible task. The first month it worked fine, then for some reason for the past three months the debit order transaction has failed. Every month I go to Vodaworld and they assure me its fine - last month I even got a screen print as proof. But alas it has failed third month in a row. To add insult to the injury of having my accounts suspended, I also get charged for a failed debit order! How difficult can this be? </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
