Debit order they dont know the word service

Called Vodacom between 25 Feb and 29Feb spoke to one person<br> Called again yesterday and today spoke to 4 agents.<br> <br> About a debit order that will not go thru and ill pay cash. The Call center agents was unable to assist system is always slow and lets you hold on for long periods. They interrupt you and don't know how to speak to a member. Transfers you from the one to the other one only to find out the department is closed and need to call the next day again.<br> <br> All they need to do is cancel a Debit order. Now they want me to pay R100 for a penalty. But they cant even provide a simple Customer Service.