NQ
Nomakhwezi Qolo-Msuthwana
1 reviews | Active since Aug 2017
16 Apr 2020, 17:14
Debit order that was not deducted
I'm still waiting for Vodacom to get back to me with regards to query that I have wrote last week. I have called Vodacom more than twice requesting a manager to contact me till today I have not received any response.
If Vodacom is deducting R4200 in my account in this time of Covid 19 they can kiss my loyalty goodbye and I will make sure that I end every relationship that I have with Vodacom.
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Vodacom's replyOfficial
17 Apr 2020, 07:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Apr 2020, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team