Debit Order Switched
I changed banks from Nedbank to FNB. Changed my details and the next two months debit order went off from my FNB account, no problem. After that, the debit order keeps trying to go off from Nedbank again, even though I went to a Vodacom store AND spoke to someone at their call centre. Is Vodacom going to reimburse me for the failed debit orders? I will be surprised if an agent contacts me, I am not going to renew my subscription with Vodacom
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Henry,
As per our recent conversation.
Your query is solved.
Warm regards,
Shad
Best regards,
Dear Henry,
As per our recent conversation.
Your query is solved.
Warm regards,
Shad
Best regards,