Debit Order Struggle

<p>I received a new credit card in Frebruary this year. I phoned Vodacom and changed by details in order for my debit order to go off. My debit order did not go off, I phoned Vodacom and my bank details were never changed.</p> <p>I needed to make a cash payment via the internet. This is going on for four months now.</p> <p>With the last payment I had a real big worry, because the internet was off at work and I needed to do a telephone banking payment. This proof of payment then needed to be emailed and faxed. It took forever, a few telephone calls and a few emails to get this sorted.</p> <p>For the last few months I have spoken to a Sonia Rudolph, Tanya Phillips, Clayton Arendse and a Ntsika Xesi, to name only a few of the emails I could find.</p> <p>All (and more) either confirmed my last struggle to settle payment or confirmed that my bank details have been updated.</p> <p>I emailed Elroy Brickless who works/ed for Hello Peter Vodacom and forwarded him my last payment issue, but without any help.</p> <p>This will be the forth month that I will phone Vodacom, get the details and do the payment by cash!</p> <p>Please assist</p>