Debit order still went through even though contract has been cancelled

<p>I cancelled my contract on the 2nd of August and the consultant at the retentions/canellations department said that there will be no debit orders going through as from that date nor any other costs - I asked her to confirm that. But the usual debit order still went off this morning.</p> <p> </p> <p>The contracts department whom I spoke to earlier on says that they can't help me and don't know why the cancellations consultant didn't bother to tell me that there will be costs yet pay for August (??!?!?!?!). Now I have to chase *********** people at Vodacom to get a brickwall again to figure out why Vodacom didn't do their job properly when the contract got cancelled!??!</p>