Debit order still going off after cancellation?
<p>I cancelled my contract with Vodacom at the beginning of November and paid in full to cancel both my lines with them. Since then i ported to MTN and to my surprise i still have a Vodacom debit order going off on my account. I was assured that my account was cancelled and yet i still have money being removed from my account? Are you kidding me? This is poor business practice and now i have to phone Vodacom just sort "THEIR" mess out. This is appaling , and appaling is being nice >.<</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
