IM
Irene M

1 reviews | Active since May 2016

04 Apr 2018, 18:30

Debit order still being deducted after contract expiry

I have since wrote an email to Vodacom to cancel my debit order as my contract has expired to no avail, they keep on deducting money every month from my account and I'm not in the country to call them, what is it really i should do. Im so disappointed.

0
Replies (1)
Vodacom
Vodacom's reply04 Apr 2018, 20:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team