Debit order reversal

<p>On the 26 October 2016 I called Vodacom call center to cancel my already expired contract. I spoke to a lady who advised me that the contract has been cancelled, I ask her will a debit order be proceed she said yes they will be at the end of October which will be the last one . But to my surprise Vodacom continued to debit my account until February I had to call the call center and post on the Facebook page for them to close the contract. So since November 2016 to February 2017 my bank has has charged me a debit order reversal fee as the account did not have funds in it and I have been charge interest on that account. why should I pay for something which was not my fault the service I have received from Vodacom since October has been pathetic an di end up going to Telkom who treat me well and thinking I have ben with Vodacom since 2008 .</p>