Debit order refund

<p>Transfered my personal Vodacom contract to my business in Feb 2017. Vodacom deducted the monthly debit order from both my business account and from my personal account i.e double at the end of March. Logged my first service request to be refunded the debit order from my bank account on 2 April, second service request 13 May, third service request 17 May, fourth on 8 June with various follow up calls in-between. Each call takes approximately 40min just to get to the right department with business transferring me to accounts to customer service back to business multiple times. The relevant call centre person then promises to resolve the issue and to refund me within 7 business days, which never happens.I have never dealt with such total incompetence and lack of customer service. Moving my business accounts as soon as the contracts expire.</p>