Debit order query

On 12th October 2015 I wanted to transfer a data contract from FITT to myself, whilst busy with transaction @ Vodacom Westgate Roodepoort, I realized that it was the wrong contract - it was immediately reversed. I was informed that I will have to pay 1 months subscription which will have to be recovered from FITT = accepted. The debit order went off from my cheque account.<br> Subsequently Vodacom still deduct a debit order from my account totaling +- R 6000.00<br> I visited Vodacom Westgate on several occasions and can not get this cancelled and refunded.<br> <br> On 12th April I again visited Vodacom Westgate and was assisted by a gentlemen named Bianco. His service was exceptional. I sat with him while contacting Vodacom and was sent from pillar to post: Initial call: Contact accounts department: Accounts department = he is not allowed to talk to them if the account is not in arrears: 3rd call - I don't know which department referred us to corporate = he should tell client to go and ask FITT why the debit order is still being deducted from his account ...<br> <br> Bianco gave me proof that the number is NOT on my name, but on FITT's name as from 12th October 2015 to date.<br> <br> Refund pls