Debit order query

Item: Vodacom
Rating: 2
Author: Bianca S

I would like to query as to why a debit order was submitted after I had paid the cancellation fee and was told no debit order would go off. R672.97 on the 2nd of May. Please contact me via email as I am no longer in South Africa ********** Acc Num:

Helpful (0)

Replies (1)

Vodacom's replyOfficial

14 May 2018, 13:27

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply14 May 2018, 13:27

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Debit order query

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