Debit order on my account for different account holder
<p>So in October I did a change of ownership on a Vodacom number. I went to Vodacom store in Alberton City. I completed all the paper work and changed the bank details for the new owner (me) and changed the remaining 2 contract on different bank details and the signed the paperwork. I asked the consultant 4 times if everything was in order and she answered me yes, sir. So 3 months down the line I still pay per debit order for some else's contact. When you phone the call center you hang on for dear life nothing less than 30 min and then when they answer my calls get dropped. So Tuesday I'm opening a ***** case I had enough.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
