MD
MARIE D
1 reviews | Active since Dec 2019
03 Dec 2020, 07:05
Debit order not running. Account in arrears
It is already the 3rd of December and still Vodacom did not run my debit order. Therefore it looks like I did not pay my account. Trying to call is not helping because you cannot get through. Just hearing self help options and please try again later. Vodacom you are giving me a bad credit record, as it looks now that my account is in arrears.
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Vodacom's replyOfficial
03 Dec 2020, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2020, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team