1 reviews | Active since Feb 2015
Debit order not processed
<p> Vodacom failed to process my debit order on 1st June and then had the gaul to send me a PTP message (Promise To Pay). When I called their call centre they said they would process the debit order on Friday 10th June. Well they haven't. If they cut me off I will be porting my number over to Cell C. And I am a customer of Vodacom since day 1. Shocking their arrogance</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,