HS
Hillton S

1 reviews | Active since Jun 2013

27 Nov 2017, 15:56

Debit order not going through

Im waiting ab2 weeks for a reply from vodacom this is really not acceptable is bad or must i say **** service from you im also with MTN i think you must learn some serive s**** from them and i know what you going to say.Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards, Vodacom Consumer Website Team

0
Replies (2)
Vodacom
Vodacom's reply27 Nov 2017, 15:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Nov 2017, 15:18
Official

Dear Hilton,

We thank you for bringing it to our attention and do apologise for the inconvenience.

As per our discussion, your query has been addressed and feedback was provided.

Regards,

Vodacom Consumer Website Team

HS

Best regards,