debit order not done

<p>i hav an account with vodacom and they was suppose to deibit last month on the 27th they never did now they blocked my account saying that it is arrears now i just phoned them they are telling me that they went throung my account which is a lie, now i have to pay double the amount for thier silly mistake i wish i never had any contract with vodacom as they are su unprofessional and rude now i just spocke to Zandile she was also giving me attitude saying that they did debit my account and the was no money, i never want do any business with vodacom anymore i wonder how people deal with such a bad compaynny i refuse to be treated like a non payer i need this matter to be sorted asap because i use my phone at work now i cant do anywork because they have decided to block my phone for their silly mistake my id number is ********** 843083</p>