Debit order not changed!
<p>Good day. i have contact your kempton branch on the 3rd June 2016. i have requested my debit order date to be moved, as my salary date has changed. NOW on the 25th June my debit order went of again!!!! and bounced again due to no funds. the first time i paid my penalty due to my own fault but i amNOT paying the 100 penalty this time. please sent me an Email confirming my debit order will be fixed from today and that i wont be paying the 100rand penalty!!! </p>
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Vodacom's replyOfficial
30 Jun 2016, 13:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Jun 2016, 13:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,