KM
Khutso M
1 reviews | Active since Feb 2021
16 Feb 2023, 11:21
Debit order not cancelled
I have cancelled my other contract phone last month an was told by the 1st February debit order will be cancelled but today the debit order went off an tried calling call center an got no assistance:
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Vodacom's replyOfficial
16 Feb 2023, 12:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Feb 2023, 12:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team