CV
Ciske V
1 reviews | Active since Mar 2018
04 Feb 2021, 17:01
DEBIT ORDER - No clue what it is for
I have a debit order of R294.96 going off on my FNB account with transaction description - Vodacom *** I*** and I have no clue what it is for. When I phoned Vodacom they could not pick it up under my ID number. Can you please provide me with details for what this debit order is for and for what device/contract. I am currently in Canada and cannot take any calls - please correspond via email.
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Vodacom's replyOfficial
04 Feb 2021, 18:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2021, 18:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team