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Differentbreedgym E

1 reviews | Active since Sept 2020

15 Sept 2020, 10:50

Debit order Nightmare

Debit order Nightmare Since June 2020 Vodacom Debit my account incorrectly - I logged a call. Received reference number. Every day I am phoning to resolve yet with no assistance . Doctor Baloyi was assigned to my request - send numerous email with no response - yet my account continues to be debited incorrectly.

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Replies (2)
Vodacom
Vodacom's reply15 Sept 2020, 11:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
DE
Differentbreedgym E's update30 Sept 2020, 08:34
Reviewer Update
Debit order Nightmare
Since June 2020 Vodacom Debit my account incorrectly - I logged a call. Received reference number. Every day I am phoning to resolve yet with no assistance . Doctor Baloyi was assigned to my request - send numerous email with no response - yet my account continues to be debited incorrectly.

Still no response or feedback ???????????????????????????????????