Debit Order Mistake

<p>During June 2016 I changed my debit order date with Vodacom. My debit oder date had to be changed from the 26th of each month to the 1st of each month as I changed jobs and my salary date changed. I spoke to a consultant who confirmed that everything has been changed but during Jul and Aug my debit order still went off before the 1st. Aug my debit order returned so I had to pay R55 for banking fees and worst off all this is going to influence my credit record. I have had so many bad experiences with vodacom in the past, please go check my record. My contract is expiring end of Jan 2017 i will definitely NOT be renewing my contract. Whilst typing this email i have been on the line with vodacom to change my debit order date again I have been holding on the line for the past 25min as their system is slow.....now i have to go to a vodacom branch to pay my account as my debit order will only go off again after 30 days. this is very bad service i am extremely unhappy. </p>