CS
Christel S
1 reviews | Active since Mar 2021
02 Apr 2026, 06:43
Debit Order Issue
Once again I had to select 1 star, but I rate them ZERO. Vodacom rep**** privatly to me saying that someone will contact me regarding my problem......no need to say that this was only empty promises as usual ! But o boy when they try you to renew your contract they drive one grazy with all the calls. Vodacom has absolutley NO CUSTOMER SERVICE at all !!!
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Vodacom's replyOfficial
02 Apr 2026, 08:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2026, 08:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team