NE
Nadine E
1 reviews | Active since Mar 2009
03 Mar 2016, 14:03
Debit order hasnt come off
Good day. I called this morning and spoke to Bridget who said some one from accounts would call me RE: my debit still has not come off and its the 3rd March. When I call the automated service it says nothing owing. However the consultant says that there is. Please look into this. The debit order could not have been returned as there are funds available.
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Vodacom's replyOfficial
03 Mar 2016, 14:08Hello shewie,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2016, 14:08
Official
Hello shewie,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team