Debit Order going out of wrong account

I got a contract from Vodacom in Tygervalley on my girlfriends name in November 2014, because i was abroad and did not have 3 months payslips or bank statements yet, everything was good and every month the debit order went out off her account correctly, then after 3 months I got my statements and payslips and went back to the store to transfer the account to my name, filled in all the paperwork and the consultant told me that the next month everything should be on my name and go out of my account, this was more than 3 months ago, every month the debit order still goes out of her account, when I go to Vodacom store or call the call center my details are correct on their system, but how come there never went any money out of my account and still out of my girlfriends account.<br> I paid the line transfer money, but doesn't seem like it was transferred ,so what did I pay that R150 for?<br> How can it be so difficult to change something they do on a daily basis. I'm really disappointed in this service, the call center kept me on the line for more than an hour, which I have recorded for my own safety, gave me a ref number and said they will cal back within 24hours, its now been a week and nothi