Debit order dispute - NO HELP AT ALL

<p>cell number in question ********** 450</p> <p>Ref # 1 - ********** 4284</p> <p>I have put in a dispute regarding the data charges for this number and was promised by Sipho (Who refused to give her surname “Cause it is her surname”) (Manger “Masalino “Also with no surname”)that someone would contact me within 24 hours, that was over a week ago. On the 28th of June is spend over an hour on the phone with your pathetic call center. I was transferred from person to person each one telling me they could not help me. I had three people put the phone down in my ear. i was left on hold for over 10 minutes. I attempted to contact you to sort out this situation and your pathetic call center refused to help me. I was eventually crying and asking the agent if I’m being unreasonable requesting assistance as it seems impossible to help me. I can only imagine how quickly I will be contacted when I reverse the debit order. I will not pay this debit order as when I tried to get assistance I was ignored. NOW CALL ME OR DON'T GET PAID</p>