LM
Lebo M
1 reviews | Active since Jun 2017
23 Jul 2020, 20:24
Debit order dispute
Debit order dispute. I have 2 contracts with Vodacom, cancelled 1 in December, from January to today July I'm still being debited for 2 contracts and not 1. December I advised for 1 contract to be cancelled, till today nothing, every time I call,I'm told they will listen to the recording, from Jan till today, I'm sick en tired because I call the call center everyday with no success, I'm very frustrated and ****** angry.
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Vodacom's replyOfficial
24 Jul 2020, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jul 2020, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team